Refund Policy

Full refunds are available within 7 days of project kickoff if no design or development work has been delivered. Partial refunds may be available thereafter, prorated against work completed.

Email billing@gipsmtechnology.com with your project name, invoice number, and a brief description of why you are requesting a refund. We acknowledge requests within one business day.

Approved refunds are processed within 5-10 business days back to the original payment method. International transfers and certain card issuers may add additional bank processing time.

Discovery and strategy sessions once delivered, completed milestones already approved by you, third-party software/services purchased on your behalf, and rush/expedited delivery fees.

If we cannot agree on a refund, both parties commit to good-faith negotiation before escalating to mediation or the courts of competent jurisdiction (see Terms of Service for governing law).